Customers Love Projector People
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Ryan, I just wanted to follow-up and tell you about my Black Diamond. It arrived last week in perfect shape and I got it hung up on Wednesday. It is a beautiful screen and makes a tremendous difference in the living room. It adds a whole new dimension to movies and games. Thanks again for your stellar service as well. Projector People is great!
The service provided by the Projector People was exceptional. They gave me various different prospectives about how I should set up my home theater. Michael Norton was very helpful and I would be lost without him. My home theater is wonderful and it has brought family movie night back to my house. It was worth every penny I spent. Other websites estimated the price would be 50% more than what I paid with The Projector People. I would recommend The Projector People to anybody that would consider getting a home theater or projector.
As the IT Director for a growing 400 person company, I deal with several vendors daily and I wanted to comment on the quality of the service I just received on my first purchase through Projector People. We had a projector in our main Training Room fail and needed a replacement unit fast, but I also wanted to take advantage of the latest technology. Late Wednesday afternoon my Systems Administrator contacted Projector People and discussed our needs with a very qualified sales rep, Rich Morgan. A unit with the desired specs was available. The typical office paperwork was completed early Thursday morning; however, Rich was not scheduled to work until later that day. Not able to reach Rich and wanting to make sure the unit shipped today, I contacted Projector People sales and was connected to Ryan Schneegold. Ryan, who I'm sure works on commission, didn't hesitate to process the order for Rich. My customer service experience and the overall cost of the unit was so well received I ordered a second projector to replace another aging unit. Great job to the Projector People team!
I have ordered from Projector People a few times and I wanted to say that the service has been fantastic. Rich has been very helpful in finding the best projector/screen/mount setup for our offices. It is great to be able to call and speak to somebody who knows what they're talking about. He has not only helped me by finding the projectors that meet the requirements we had, but helped me find the best place to mount them as well. Great customer service and I will keep coming back for all the projectors that we need in the future.
You have an amazing selection and excellent prices; but what really stands out about your group is your excellent customer service. My wife and I purchased a projector from this site and were initially disappointed when we saw the price drop another $100 the next week. However, we had a fantastic sales representative, Donna, who worked tirelessly to get us an amazing deal on all the accessories we needed (screen, mount, cables, etc.). She was able to make up for our $100 loss AND get us a discount on our package purchase!!!
More importantly Donna worked with us through every question and make sure we were getting the right equipment for our projector. Without her we would have bought the wrong screen! In addition, Donna handled our complaints, concerns, and requests with proficiency and friendliness that, in my experience, are quite uncommon among sales representatives. We are also quite pleased with our projector's performance and can't wait to test it out on the screen we ordered through Donna.
We would highly recommend Donna for any customer looking for excellent service and a knowledgeable sales representative. Thanks Donna!
— Michael & Meghan
I have purchased the Dell 1209s Projector and the Hitachi CP- X260. I was looking on the web for help with all the terms and comparisons, and your site blew the others away! Great site, keep it up and if I have any more questions, you know where I'll come to! And I'll refer friends and family! Sincerely, a very happy site user!
I have had the privilege of working with Rich Morgan over the last 6 weeks as my church made some decisions about the technology for our new building. Rich was helpful in making a decision, he guided me to the right equipment while helping us keep within our budget. For reasons we cannot explain, the order fulfillment crew managed to turn a 4 week wait into 4 days. This has eliminated our need for a painful contingency plan and frees us to use our lmited volunteer time for other needed activities.
Our expectations have been far exceeded. The prices are great. The customer service has been superb.
I just wanted to share how much I love Projector People!!
Several years ago I "stumbled" across your website while researching projectors for my work. I was impressed with the site... it is well laid out and provides a lot of useful information. But I was most impressed with your staff - they are INCREDIBLE! Not only friendly, but knowledge... really knowledgeable!
Sarah asked me a variety of questions to understand how I would use the projectors and then made a recommendation. We purchased the projector she recommended and have never been disappointed. Our projectors have worked fabulously over the past few years under very challenging circumstances (we ship them all of the country, use them outdoors in daylight, etc) - all because Sarah took the time to understand my needs! We couldn't be happier with our projectors or Projector People.
In fact, I've referred everyone I have ever talked to about projectors (both business and my extended family) to Projector People since my first experience with you. They have always had the same outstanding experience. Your company stands WAY above the competition. I can't thank (or recommend) you enough!
I bought the Panasonic PT-AE3000U about 4 months ago from ProjectorPeople.com.
The (salesperson) was not only very friendly but very knowledgeable on their products. Let me just say that I don't spend 2500 dollars on luxury items too often, but this has been money very well spent. The experience is amazing!
This projector basically blows away every person that comes over to watch it. From sporting events to movies to video games, this thing rocks.
You can change the screen size and also manipulate where it shoots on the wall without moving the projector itself. This is useful for my room's setup because I can center the picture depending on how many people I have over. Adjusting the screen size is necessary cause this projector shoots can actually be too big at times. Did I really just complain about the screen being too big? Yes the screen can be too big, when you have a picture this big you can easily see the difference between 1080i and 1080p.
It really does give an unmatched experience. One of my friends now regrets that he just bought a 52" LCD after seeing this projector. And why shouldn't he 52" is miniature in comparison to 12'.
Thanks Projector People!
— Customer Email
ONE OF THE BEST COMPANIES I'VE DEALT WITH!
I'm an engineer, and tend to research a project reasonably well before committing funds. Early into my home theater project, I ran across Projector People's web site. Even though there are numerous other companies out there, I found myself returning time and again to Projector People's site. It was easy to navigate, well-designed, they carry an excellent selection of manufacturers and their prices were competitive.
Months later, I made my first telephone contact with them and was equally impressed. Michael Norton, my sales contact, knew his stuff and made several recommendations that improved upon my oh-so-well-engineered solutions. We exchanged information for over 3 months before I made my purchase, and he never once pressured me. I always felt he was working to help me make a good decision instead of just closing another sale. He was always accessible and responded to phone and e-mail questions promptly. I enjoy doing business with people like this!
Products arrived as promised, exceeded my expectations and stayed within my budget. EXCELLENT COMPANY YOU CAN TRUST. I heartily recommend Projector People and will definitely use them again as needs arise.
Projectorpeople.com is sweet!!! I got a Panasonic PT-AE3000U with a screen, mount, and HDMI cable, for less than the competition wanted for just the projector. Shipping was ridiculously fast on everything. Projector people were also very helpful when I wanted to return a defective screen for another model without a restocking fee. Free Shipping, you can't beat Projectorpeople.com's services, or prices. Thanks,
I would like to thank you so much. You have a great service and customer help. My experience with you was wonderful. After I ordered Epson 6500UB projector, I received the brand new product in 5 days. That $500 rebate is even true from your site. No other websites offer such rebate now and I got it confirmed by Epson Rebate center. I had such a bad experience to order the same product from another website ( I would not mention the detail. Then nobody would buy from there). It is my first time to buy an expensive item from website. Finally it turned out nicely. Your customer help on extension 2004 is so great and responsible. I would like to thank her very much. You earned my trust and will earn other's.
I absolutely LOVE the projector, it is the best money i every spent. AND i have not even connected a Blu-Ray DVD to it yet. It is in a basement room i finished for the kids, and I (I mean they) use it mostly for HD cable and DVD movies.
I have to say i was a little worried that the clarity just could not possibly be as good as my 52" HD plasma, but it absolutely is; at 100"!!
Also, your web site is outstanding, it enabled me (a consumer who does a lot of homework) to learn everything i could to convince myself I was making a wise choice, and to top it off, the prices were the best I could find (and i looked near and far).
Just a great overall experience, thank you very much.
Dear Projector People,
Recently, I started constructing a new media room in my home. A neighbor highly recommended I contact Projector People for advice on new audio/visual equipment. He said they will be able to steer me in the right direction. He was right… Projector People not only know their business, they ALSO UNDERSTAND CUSTOMER SERVICE! My counselor, Sarah Buss was (...and is) exceptional! Not only did Sarah recommend the right equipment, she is extremely knowledge and is an excellent communicator. Sarah helped me saved some significant dollars and made my entire experience pleasant. In this day & age, companies spend all their monies on marketing themselves while making false promises of their support. Typically, when I call other companies, all I got was a phone recording. Projector People clearly get it... a real, live, knowledgeable, pleasant professional on the phone who genuinely really cares! Sarah took the time to email me after our initial phone conversation and called me to insure that I had all the answers I needed to finalize my equipment requirements!
I "stand to applaud" Sarah Buss for being there for me and helping me! It was wonderful knowing the a company like Projector People actually exists... I can only hope that other companies aspire to be like Projector People and Sarah Buss! If this was the case, perhaps our economy would be a whole lot better!
Keep up the great job Projector People! You have a new fan!M
What a great purchasing experience!I found the company on a web search.Sales rep was a pleasure to deal with.Fast shipping and great follow ups.Will buy from them again.
— celestron8 (via PriceGrabber)
This is a refreshingly good company to order from. I placed an order this morning for a Panasonic projector. They called me this afternoon to let me know the item is shipping today, and the price just dropped $200 so I am getting a refund. Nice proactive service.
— nicholb42 (via PriceGrabber)
Projector people is a great site that offers home and commercial projectors for all your needs. An attractive home page offers all of the tips you need to make a projector purchase. Linking you to their choice of projectors, screens, cables, accessories, collaborative communication, resource zones, and blogs, you can find information as well as actual products. I think the site is useful if you happen to have a projector or home theater need. The site doesn't offer much else except for testimonials as well as a great list of brands the site offers. They also offer affordable pricing and shipping and customer service to ensure product quality and affordability to the consumers. I don't have too much use for the site, but it was definitely helpful in selecting a projector for our restaurant. A good site!
— musicangel26 (via Ciao)
Projector people has shown a wide variety of projectors in its site.It offers even 720 pixel and 1080 pixel projectors.The prices range from 499$ and above.It offers mitsubishi,Epson projectors along with all the famous brands listed.LCD,DLP and LCos are the projector types that are available.It offers the deal of the day and other interactive programs.Updates are available in twitter.We can even view the podcast and videos on youtube about the performance of the projectors.It has over 15 brands of the projectors.The site is McAfee secured site.It even offers accessories to the projectors and also cables.It has portable,manual types of screen that are sold.The rates seem to be nominal than other shops.
— vsridhar36 (via Ciao)
Unbelievable amount of choice and depth of information. These guys seem to present the sales pitch in an honest and open way - they obviously know their stuff, but it doesn't feel like they're doing the hard sell. They claim to have the most choice and more projectors available than any other online seller, and I believe them. I have been reseraching projectors for some time and I wish I'd found these guys earlier, they really are a mine of information. In addition to the actual sales section, they have a Resource Zone which has great links to press releases and technology guides so you can do a lot of serious research before you buy. There's even a Blog on the site, which I found had some down to earth info in.
— Jam121 (via Ciao)
Unbelievably helpful! I am thoroughly delighted with this high quality easy to use projector. The sales person steered me to the newer technology, away from what I was planning to buy that was just a little less money, and he was right! The difference in the quality of the picture is well worth the extra money.
— melinda (via PriceGrabber)
I ended up buying the Optoma HD70 from you (projectorpeople.com) and it is working great for us. I've got it mounted on the ceiling and have run 50ft of every possible cable up and back to my new Onkyo stereo receiver which handles both audio, and HD/component/Svideo and regular video input from DVR, DirecTV, VCR, etc. I made a fixed screen in our basement out of some high grade material I got on e-bay and some 1 x 3 white pine, painted black, for the frame. Everyone is astonished at the nearly 8 ft wide picture that I'm showing on the wall. My 19 year old son came home from college and plugged in his xbox 360 to play some war games and it is unbelievable with the life-size guys in 1080i and the 7:1 surround sound. When I went over to a buddies house last weekend to watch the Michigan-Notre Dame game on his 40 inch Panasonic HD Flat screen, I knew without a doubt that the projector was definitely the way to go. I even have the rebate back now, too.
Thanks for all your help.
Not only is the product great, but Projector People did a great job helping me find the right thing, providing a very competitive price, shipping it ridiculously quickly, and packing the product - the little booklet on the side of the box is a nice touch. Very helpful and professional service on all levels.
Thanks again to the whole Projector People team.
...And I really do believe you all are the best in the business. I believe that business is not just about the lowest price, but service and technical know how. You guys have it covered. Stay in touch. Keep up the good work.
Dear Projector People.Com, just wanted to let you know how pleased I am with your service and your products. I have been researching projectors for about eight months for my basement media room. I have spent countless hours online and in stores trying to get information and personal advice for a projector with the best picture, easy to operate, set up, and cost less than $1500.00. To be honest with you, I didn't think I was ever going to find exactly what I wanted. I was either going to have to spend more or have less picture quality. Then I called ProjectorPeople.com and spoke with a lovely lady named Lisa Phillips. In about a ten minute conversation, I told her what I wanted for my media room, size of the room, mounting options, and preferred screen size. She came back with the appropriate projector (Panasonic pt-ax200u), a ceiling mount (Chief rpa universal ceiling mount), and screen (Elite series 92-inch manual screen). I received the projector and mount in about three days, but unfortunately the screen was on backorder from the manufacturer. It took about three weeks for that to come in. Now I have everything up and running and could not be happier. The picture quality of the Panasonic projector is clearer and brighter than any of the 1080p projectors I looked at. Everything was simple to mount and operate. I am just blown away at the courtesy I received from Lisa. She was very knowledgeable of your products, extremely informative in my needs, and just the nicest person I think I have ever spoke with over the phone. For anybody looking to get a projector or set up a theater room, don't waste your time looking around. Call ProjectoPeople.com, tell them what your looking for, and I Guarantee you will not be disappointed in what they suggest. They know what there talking about. You definitely have a customer for life. Again let Lisa know she was absolutely incredible. Thank you So much.
Thank you for your superior service, advise, insight, and customer service. Carmen was the customer service representative that assisted me in my decision to purchase a Sanyo projector. Her phone presentation, personality, knowledge, and overall demeanor was well appreciated. It is rare that you can talk to an individual that is interested in assisting a client or customer and is capable of speaking with ease and grace. I have vowed that if I was given exceptional service, in any venue, I would take the time to recognize and herald the service---thank you!
I want to let you know how much I appreciate Donna's customer service. She is very knowable regarding the products, pleasant, and has been very responsive to my needs. ...In my 57 years of experience, rare now days to find a company that sells at the very lowest price and provides such wonderful service. Donna is great and Projector People is a company I have recommended to everyone that I know.... Talking to her was such a pleasant experience it almost made me want to have another problem so we could go through it again.
My name is Justin, I am currently stationed over seas in the US military. About a day or so ago I ordered a projector from your web site. Today my cell phone rings and it was one of your customer service representatives, Sarah Buss. She was calling because there was a problem with the code on the back of my card. I did not list that number on my order so I was curious how she got that number. When I asked her she told me how she had called my house in the states and got my number from my father. Most representatives would have ended the conversation with him at, "no he does not live here anymore," but not Sarah.
A lot of web sites will not even ship to us let alone give us customer service like this. If you can do anything to express my thanks and the thanks of every troop over here it would be appreciated.
Because of her determination to make sure my order went through as smoothly as possible I will use your web site for all my projector needs. I am glad that there are still companies that refuse to forget about those of us serving over seas.
Thank you very much and I look forward to doing more business with you.
I wanted to personally thank you and Projectorpeople.com for a wonderful purchasing experience! You spent a great deal of time on the phone and via email to answer all my questions, honestly and professionally. Everything that is mentioned on the internet was included in the PT-AX100U Panasonic Home Theater Package. On top of that, the entire equipment was shipped very professionally and the package came in 2 days earlier than what you and I expected :).
Thank you again for a wonderful purchasing experience and will highly recommend you and Projectorpeople.com for any audio and video equipment.
Like your web site states, you truly provided impeccable service, and offered me the best value for today!
I received my screen today and have it assembled and installed. I am really pleased with the Epson 1080 Home Theater that I purchased from the Projector People. I received the projector and the HDMI cable the day after I ordered it from you. Everything is really good. Thanks for helping me select the right stuff.
Here's some feedback. Your website is fine. It projects an image of concern with the customer, especially the tutorial/explanation stuff. But the real reason I bought from you is the customer service by real human beings. I called (my Projector Expert) twice with questions about particular projectors and screens before finally placing my order on the third call. I might have been able to get a cheaper price somewhere else, but the helpful information he provided (without that annoying pressure to buy buy buy), made me want to do business with you again, and I will recommend your site to others without hesitation. I originally picked you guys because you have the best customer service reviews on a comparison shopping site. Keep emphasizing the PEOPLE in projectorpeople.
(My Projector Expert) was great in helping me select a projector for our power point presentation. You would have thought he was trained by us on the steps to the sale.
He spent the time needed to evaluate my needs and helped me select the best projector for travel.
The bottom line was that I spent twice the amount I intended to spend... but just like magic it was not the price. I purchased the machine that best served my needs.
Your work and dedication of true customer service is greatly appreciated!!!!!!! Please pass on that Your company sets the standard in customer service excellence!
I just wanted to let you know that your sales and customer service reps are top notch.
I purchased a projector through your co. and had a problem with the lamp. The bulb blew out on a Fri. and the buisness I installed it for had advertised pre season football on the big screen that weekend.I telephoned (my sales rep) who sensed my bit of a dilemma, and transferred my call to Colin in customer service. The replacement lamp was shipped to me overnight and arrived at 10:30 Sat.am. Projector was up and running by noon and the games were played.
I can't thank these two gentlemen enough for giving 110% and going the extra mile.
I talked to them about projectors, screens, etc for 2 conference rooms and was prepared to purchase everything at once. They suggested that I get the projectors first to make sure I like them before getting the screens and accessories because there is no re-stock fee on projectors if I wasn't happy. So, instead of selling me $3000 worth of stuff and wishing me good luck, they sold me $1800 in projectors and made sure I was happy each step of the way!
Thanks so much for providing excellent service in an age where is no longer exists!
I am writing this E-mail in order to inform you of the great experience I have had with one of your sales representatives. I have been working with electronics (including but not limited to Computer Building, Home Theater Construction, Media Editing, and Television Testing.) for quite some time now and I must say that I was impressed with the quality of service I received from Lisa. When I called to get information about a projector, it was one of the three times I have called about electronics where I didn't feel like I knew more than the person that I was talking to. ...I will be coming back to projector people for all my projector needs! (Including a projector screen purchase in the near future).
Well this news confirms what I've had always heard about Projector People..that "they are the best company in the field when it comes to buying projectors. Sure Best Buy and Circuit City carry some but service is where it's really about and that is best at Projector People".
(Projector People), thank you and your support team for your efforts. I can asssure you that any future needs I or my friends and associates have will be directed to you.
I just wanted you to know that my wife and I couldn't be happier with the projector, the screen, and the price. It took me four days to run the wires, install new ceiling lights, and mount the projector, but it was well worth it. Without adjusting any of the colors the picture is absolutely perfect, and now watching movies at home is actually a better experience than going to the movies because we're the only ones in the theater talking and eating popcorn!
It's a great investment in the few hours we have each week to relax and I thank you for your help in making it happen.
I just wanted to drop you a note to let you know how satisfied I am with your company. As the Director of IT for West Music I deal with a lot of technology vendors and they never impress me... until now. I was so happy to get the answers I needed and find the products that I needed right away. We had a tricky situation for both the projector and the cabling to the projector and your staff found us great solutions at great prices. I will never go any place else for projector and related needs. Thanks for doing what you do. Keep it up.
I have ordered a lot of entertainment equipment over the years (I'm a complete techno nerd). Projector People blows them all out of the water. (My Projector Expert) was friendly, and extremely knowledgeable. I received my order prompt and with no hiccups. What more could I have asked for?
I just wanted to say what a wonderful job you have done with the site and the blessing it has been to me personally. I love the information and how it has been so simplified and made straightforward. It has been a great blessing to me. I am only 18 years old, in Ghana, west Africa. I help out in my church by putting our sermons and church services live on our projector screens. Using the projector is something i developed in High school and now i use it to help my church. I have found info on your site that makes it fun and easy to produce high class presentations and also optimize our projectors.
My sales representative, Sarah Buss, was outstanding to work with start to finish. All of my technical questions were answered. And, when I went back after the purchase to ask more of her, she was ready with a quick, accurate reply.
Since I work in IT for a major retailer, I'm quick to recognize both a bad and a good experience. Sarah ranks up there with one of the best experiences I've had online thus far.
I would give Five stars out of five for my total experience, in my humble opinion.
One of the best sites I have dealt with. Easy, informative, fast and no pressure.
Stacey was very helpful in the purchase of 2 projector systems for my church. I told her what I was looking for, lighting conditions in the rooms they'll be installed in, budget, etc. She recommended 3 systems that I chose between. The buying experience was fantastic and I have already recommended you to 2 other potential customers. Thank you for a job well done.
I'm not in the habit to write emails such as these. However, when I experience exceptional customer service I feel I need to. Lisa Phillips assisted me in selecting the perfect projector and later she resolved a rebate issue in a very friendly, professional and effective manner and I feel you should know about it. She was a pleasure to deal with and worked diligently and professionally to help me.
She's a great asset to your company. Please extend my appreciation.
I've been shopping around for DVD player to go with my new plasma, and have been spending a lot of time reading the C-Net reviews. After deciding on a unit by Oppo, I followed the link to your site. I was immediately greeted by a large toll free number, and wording that encouraged me to call! I couldn't believe it. Most sites tuck their phone numbers away where they're hard to find, or don't list one at all.
I needed the unit delivered in two business days to use in a meeting, and decided to call and see if it would be possible to receive it by then. Sarah, one of the friendliest real live humans I have ever spoken with, helped me with my order and shipping, and assured me of the ordering method that would work. The shipping was even cheaper than listed on the website! Sarah was very helpful and wonderfully knowledgeable about what she sold. I had read on the C-Net review that the Oppo unit included an HDMI cable, and Sarah immediately knew that it was included from the factory. I was very impressed. Sarah, ordering with you was a pleasure. Thank you!
I am very pleased with the recent purchase of a projector package from Projector People. I found the salesperson, John. very knowledgeable. I had several questions. He answered all my questions, and when he did not know the answer he promptly called back after checking. It was a pleasure to deal with him.
After I received the order, I found the screen was missing a part. I informed John and he immediately got me in touch with Miguel from your Customer Service who called the manufacturer and ordered the part. I give you guys without hesitation a 5-star rating. I will most definitely recommend you to our friends. Keep up the good work!
That's a small word, but truly heart felt. I have been pestering you guys for the past 4 years, waiting and waiting for the right projector to come my way. And finally, Kirk helped me pick up my PT-AX100U three weeks ago. And the price, well awesome!!
I thank you guys for your exhaustive website, I thank you guys for your great rock-bottom prices and I thank you guys for your patience (4 years for me to chose and finally buy a projector form you, well, it takes "some" patience!!)
Kirk, you should see my son's face when Manfred comes alive on our 120" image on the wall, in Ice Age! Truly awesome. My friend who recently bought his 32" LCD TV now wants to throw it away as he also paid a similar amount! India is yet to catch up on the global pricing.
Thanks a million for your help! This is why I keep coming back to you guys. You still remember what the words "customer service" means. Have a great day.
I recently ordered a Panasonic AE1000U with the free Oppo DVD player. The price was very competitive and the service was good, but the player was out of stock. I was told they would be in soon but I honestly thought that the "while supplies last" was a gotcha and I would probably never see the player. Well, guess what showed up yesterday? Yup, you guys (and gals) were good to your word. One of the reasons I picked Projector People was your reputation and now I can see why. Thanks for the integrity and I apologize for the doubts. I will gladly recommend you to my friends and hope to do business with you again soon.
I just wanted to let you know what an extreme pleasure it was doing business with your sales rep. He was able to answer any question I posed, and in fact had questions for me that I had not even considered. I am still amazed at the swiftness with which business was conducted, and the fact that my order was shipping within the hour of my placing it. I would highly recommend your store to anyone seeking to purchase a PJ or PJ-related equipment. I look forward to conducting business with your company in the future, as I am sure I will.
I just wanted to let you know what an extreme pleasure it was doing business with your sales rep. He was able to answer any question I posed, and in fact had questions for me that I had not even considered. I am still amazed at the swiftness with which business was conducted, and the fact that my order was shipping within the hour of my placing it. I would highly recommend your store to anyone seeking to purchase a PJ or PJ-related equipment.
I look forward to conducting business with your company in the future, as I am sure I will.
I want to thank Stacey at Projector People for her responsiveness for a quote request and for the final ordering. What was an even bigger surprise was that the DVD player I ordered were listed as being "out of stock", but in my order confirmation there were the shipping details. Instead of waiting maybe a week, I will be waiting just the 2 days for delivery.
Thanks Stacey and Projector People for continued wonderful service.
I just had to email you guys thanking you so much for the incredible customer service you guys provide to your customers. I ordered a dvd player on a friday evening, had someone actually call me to confirm that it was shipped, and then provided me with the tracking number so I can watch my dvd player arrive safely. It really means alot to have someone actually give you a call when you order products on line, especially products that are considered more fragile. I will be highly be recommending you guys and your website!!
Thank you so much for the amazing service!!
You asked me where I heard about PP. I guess it was on AVS Forum. I kept reading positive things about PP.
I called B&H first, low price and all. But I talked to 6 people before I was transfered to someone who did projectors. I called PP and got you right off the bat. Threre is no comparison in the customer service. Plus I just got a conformation the my projector is on the way. Same day shipping.
The difference in price was made up in personal service. Who knows when B&H will really ship and when they would send out the Rebate. Thanks for all your help.
...I'd recommend your company to anybody... over Circuit City and Best Buy too as far as projectors go. Your prices that I have seen are better and as of right now I am saying your support is way better. Maybe big diversified retail stores aren't as efficient as specialized shops after all? Monolithic vs. modular again? Good job man.
I just wanted to let you know how well the Panasonic HD projector and Gray Wolf screen worked out in our basement home theatre. My neighbor and I always go back and forth on who has the latest and greatest electronics and when he got his latest Sony SXRD big screen he promised me that no projector could ever get close to its quality picture, and certainly not with a 10 foot screen. That theory went down in flames two weeks ago; since then his family has been over to see movies three times and have made no less than 10 comments on how awesome the system looks. I had issues with my general contractor, the carpet, our gaming tables, etc. but the items you provided were the only things we bought that caused only joy and no pain. The only down side is that no one in our family has ANY interest in going to the movies any longer, as we have a much better system right down stairs! Thanks again for all your help and the many projectors for our business over the years and especially for this special home purchase.
I received the Oppo981HD DVD player, and am absolutely thrilled with it. The resolution and up-converting to 1080p is terrific when coupled with my Sony KDL40XBR3 Bravia TV. Your site was extremely user friendly and easy to navigate through. Any questions I had pre-delivery were handled expeditiously and professionally by Eric and delivery was as promised. I will certainly use your company for more of my needs in the future. Thanks!
I just want to let you know how pleased I've been with the experience of purchasing a projector from Projector People.
I appreciate the fact that you and your company have enough care and concern:
- to be authorized dealers for the products you sell
- to provide competitive pricing
- to educate your buyers so they are armed with more than just pricing and basic spec sheets that are available everywhere
- to provide an easy-to-use website, and
- to be ready, knowledgeable, friendly, and helpful when I called!
I'm just telling you this because these things don't happen all of the time with Internet-based companies, and at this point,
I'm very glad I chose to do business with Projector People.
Thank you for your prompt, courteous and excellent service. I received the projector I ordered today as promised and I am extremely satisfied.
My experience with Projector People has been pleasant from beginning to end. Your sales rep. was knowledgeable, patient and efficient. The woman who processed the order was also very helpful. especially in working through a snag with our corporate purchasing program. I had previously placed an order with a national office product chain. They had the projector back-ordered and then canceled the three weeks later without giving me the courtesy of a notice... LUCKY FOR ME ! Projector People had my projector in stock and for $200.00 less than the chain store.
Thanks again for the great service.
I work for an IT company that orders several projectors a month for our clients and I never heard of any complaints or problems when our purchasing staff worked with The Projector People. Well the day finally rolled around for me to order my personal projector for a theater room that I am putting into my house and first place I called was The Projector People. I worked with Donna and she was absolutely fantastic. She went into every aspect and detail that I had a question on, and then she made her recommendation and explained every feature and benefit of the unit so I could understand what I was actually ordering. The buying experience was easy and I had my tracking information back to me the very same day. Bottom line is you can waste your time going somewhere else or you can call the professionals and spend your time enjoying your new projector.
I received my OPPDV970HD player on Friday, January 19th. I want to thank you for such a fast delivery. I am a first-time customer who will not hesitate to buy from you again based on the product, the follow-up customer service call, and the exceptionally fast delivery. It was easy to set up to my new HD television which I also received on Friday. I have to add that I haven't had the opportunity to sit down to watch a movie yet, but I plan to do so today. Also, I would not hesitate to recommend you to my friends. You're real pros!
Count me as a very satisfied customer.
I found out about the Oppo 981HD on the AV Forums. Lucky for me PP had it in stock, (my sales rep) once again helped me with excellent service; my new Oppo showed up on time via FedEx. I couldn't be happier with the Oppo - fantastic definition, black levels, white levels, and details that I've only seen in commercial HD DLP theaters. Highly recommend PP to anyone who wants to get the most for their money along with superb personal customer service.
Doing a lot of research on the web you hear of all the horror stories about online companies and their customer service so naturally you are apprehensive about placing the order. This company far exceeded my expectations in every aspect. I recently purchased the Mitsubishi HD1000U from you guys and I am very impressed with your site, company, and customer service. All of my emails and phone calls were answered very promptly and courteously by John. He made this a very pleasant experience. My order was process and shipped out very quickly. I received my projector exactly when you said I would, and guess what, NO DAMAGE!!! I am looking forward to doing business with you guys in the future. Thanks for everything.
Already received my projector from you, Mitsubishi HD1000, it works great! It arrived in 1 day, great service, I would definitely buy from Projector People again! Thanks
Thank you for your reply. I just received an e-mail confirmation of the item's shipment. WHAT GREAT CUSTOMER SERVICE!!
Thank you and your team for their efforts. I will be back!!
It is truly refreshing to find a vendor that knows the meaning of customer service! Start to finish Sarah was knowledgeable and responsive. I must've called or e-mailed a half dozen times with questions and each time she treated me as though I were her only customer. She never tried to steer me towards more expensive product, she simply gave me the information I needed to get exactly the right equipment. I'd pay more for that kind of service, but it turns out Projector People beat all other vendor's prices. On top of that my order arrived less that three days after I placed it. I whole heartedly give Projector People the highest recommendation, and will certainly shop here again.
You guys are incredible! You take all the guess work, all of the repeat trips back to the store, all of the headaches completely away! This was one of the finest shopping experiences I have ever experienced. Sarah was very knowledgeable about the products, and never tried to pressure me into a sale. I purchased this for family time, but it has turned out to be the neighborhood hang-out! It simply blows everyone away! thank you Projector People, and thank you Sarah.
We would like to inform you of what a fantastic job one of your salespeople, Todd Reed, did in selling us our new projector, screen, and cable. Todd was VERY helpful with these purchases. And he returned all calls in a timely manner. His friendliness and eagerness to help was a deciding factor in purchasing these items from your company.
We would like to thank your company and especially Todd for his kindness.
— Randy and Tina
I discovered your site thru Google - but what convinced me to buy from you was how well designed it was and the info it gave me on presentations, the equipment, etc - great job.
I found your website to be amazingly helpful. Thank you for the tutorial and download sections. Your extremely useful and confidence inspiring website was the #1 factor in my decision to purchase from ProjectorPeople.com.
Was the site easy to navigate? Yes because of it's extremely logical setup. Did the pages load quickly? Yes, no issues. Was the information presented in an easy to understand format? Yes How would you improve it? I think your website is the standard. I continually referred to your website for information during my projector search.
I had no problem navigating your site or finding what I needed. I assume the pages loaded as quickly as possible given a 56K modem limitation. I just got satellite broadband installed and went back into your site today and it seemed to respond very quickly.
I was able to track my shipment with UPS where it is in FL currently. In response to your website feedback: loading of pages was nice and quick; and the info was easy to understand. I liked the discount options for best price (even though I didn't have an additional discount). I did use the quick price through e-mail to get the latest price on a BenQ.
Keep up the good work. I look forward to my new purchase.
— Ronald Gonzalez
I would like to take this opportunity to thank Ryan, Michael, and the entire staff of Projectorpeople.com, for being dynamic, caring, highly skilled and professional.
I will recommend your services to my friends whenever I'll be mentioning my projector, and I hope to do business myself again with you in future.