Holiday Hours & Shipping Information
Customer service hours are 8am to 7pm, Eastern Standard Time, Monday through Friday, except where listed below. Live chat is available 24/7.
Order Status Information
For the most accurate order status information, please contact your sales representative Monday through Friday between 8am and 7pm EST. After hours chat may not be able to see most current delivery or order status info.
HOLIDAY SHIPPING DEADLINES
- 2pm EST Wednesday (12/19) - Deadline for 2 day shipping delivery to arrive before Christmas
- 2pm EST Thursday (12/20) - Deadline for overnight shipping delivery to arrive before Christmas
- 1pm EST Friday (12/21) - Deadline for overnight Saturday delivery to arrive before Christmas
- Orders placed after 1pm EST Monday, December 24 will be processed for delivery on Wednesday Dec. 26th
- Orders placed after 1pm EST Monday, December 31 will be processed for delivery on Wednesday Jan. 2nd
Christmas & New Years Day (12/25 - 1/2)
Below is the schedule for our customer service representatives during Christmas week and New Years Day.
|Date||Customer Service Hours|
|Friday, December 21||8am - 7pm EST|
|Monday, December 24||8am - 1pm EST|
|Tuesday, December 25||CLOSED for Christmas|
|Wednesday, December 26||8am - 7pm EST|
|Thursday, December 27||8am - 7pm EST|
|Friday, December 28||8am - 7pm EST|
|Monday, December 31||8am - 7pm EST|
|Tuesday, January 1||CLOSED for New Years Day|