Holiday Hours & Shipping Information
Customer service hours are 8am to 5:30pm, Eastern Standard Time, Monday through Friday, except where listed below.
Order Status Information
For orders placed after 1pm on Tuesday, December 24, please note that order status information may not update in our system until Thursday, December 26. For the most accurate order status information, please contact your sales representative Monday through Friday between 8am and 5:30pm EST.
HOLIDAY SHIPPING DEADLINES
- 2pm EST Friday (12/20) - Deadline for 2 day shipping delivery to arrive before Christmas
- 2pm EST Thursday (12/23) - Deadline for overnight shipping delivery to arrive before Christmas
- Orders placed after 1pm EST Tuesday, December 24 will be processed for delivery on Thursday Dec. 26th
- Orders placed after 1pm EST Tuesday, December 31 will be processed for delivery on Thursday Jan. 2nd
Christmas & New Years Day (12/25 - 1/1)
Below is the schedule for our customer service representatives during Christmas week and New Years Day.
|Date||Customer Service Hours|
|Monday, December 23||8am - 5:30m EST|
|Tuesday, December 24||8am - 1pm EST|
|Wednesday, December 25||CLOSED for Christmas|
|Thursday, December 26||8am - 5:30m EST|
|Friday, December 27||8am - 5:30m EST|
|Monday, December 30||8am - 5:30m EST|
|Tuesday, December 31||8am - 5:30m EST|
|Wednesday, January 1||CLOSED for New Years Day|